Reporting usage problems, security issues, and bugs

Authors:

For reporting Usage Problems, related to tools and functions, head to the Galaxy Help site.
- Red Error Datasets:
  - Refer to the Troubleshooting errors FAQ for red error in datasets.
- Unexpected results in Green Success Dataset:
  - To resolve it you may be asked to send in a shared history link and possibly a shared workflow link. For sharing your history, refer to this these instructions.
  - To reach our support team, visit Support FAQs.
- Functionality problems:
  - Using Galaxy Help is the best way to get help in most cases.
  - If the problem is more complex, email a description of the problem and how to reproduce it.
- Administrative problems:
  - If the problem is present in your own Galaxy, the administrative configuration may be a factor.
  - For the fastest help directly from the development community, admin issues can be alternatively reported to the mailing list or the GalaxyProject Gitter channel.
For Security Issues, do not report them via GitHub. Kindly disclose these as explained in this document.
For Bug Reporting, create a Github issue. Include the steps mentioned in these instructions.
Search the GTN Search to find prior Q & A, FAQs, tutorials, and other documentation across all Galaxy resources, to verify in case your issue was already faced by someone.

Resource PURL: https://gxy.io/GTN:F00012